Privacy policy: how we protect your child's data

Codinzy is an online school teaching coding and AI to children and teens in grades 1–12 (about ages 5 to 17) through live classes with a real tutor. The website codinzy.com and our online classroom are run by Codinzy LLC, 30 N Gould St, Suite R, Sheridan, WY 82801, United States("Codinzy", "we", "us").

This policy explains what personal information we collect from parents, guardians and students, how we use it, who we share it with and the choices you have. It applies to our website, the free trial class, our courses and the student and parent dashboards.

Information you give us

• Parent or guardian: name, email address, phone number (including WhatsApp), country and time zone.
• Student: name, age and grade, and the course and schedule you choose.
• Messages: what you send us by email, phone, WhatsApp or the Codzy support chat.

Information created while your child learns

• Class attendance, class activities, projects, quiz and exam results, certificates and progress reports.
• Class recordings: paid live classes may be recorded (video, audio and the shared screen) so your child can rewatch them.
• Feedback that tutors and families give about classes.

Payment information

Payments are processed by our payment providers. We receive the amount, date, plan and payment status, not your full card number.

Information collected automatically

• Device and browser type, IP address, pages visited and how you reached our website (for example an ad or a link).
• Cookies and similar technologies, described in section 7.

We use personal information to:

• book the free trial class and schedule classes in your time zone with your child's tutor;
• teach: run live classes, share class activities, review projects and issue certificates;
• send parents progress reports and show progress on the dashboard;
• take payments, keep billing records and process refunds;
• send class reminders and service messages by email or WhatsApp, and answer your questions;
• keep our platform and accounts secure and prevent fraud;
• understand how our website is used and measure our advertising, so we can improve it;
• meet our legal and accounting obligations.

AI features

• Progress reports are written with the help of an AI model that runs on our own servers, from your child's class records.
• Codzy, our support chat, is an AI assistant. Your messages are processed by our AI provider to write the replies, and a member of our team can read the conversation and take over. Please don't share passwords, sign-in codes or payment details in the chat.

We do not sell, trade or rent personal information. We share it only with service providers that help us run Codinzy, and only what they need for their task:

• Payments: Stripe (cards), bKash, Bangla QR and, where offered, Wise or a local bank transfer.
• Live classes: Digital Samba for group classes; smaller classes run on our own video servers.
• Storage: Backblaze, for class recordings, certificates, reports and uploaded files.
• Messages: Brevo (email) and Meta's WhatsApp Business Platform (WhatsApp).
• Support chat: Anthropic, whose Claude model writes Codzy's replies.
• Website analytics and advertising: Google Analytics and the Meta Pixel.
• Security and delivery: Cloudflare, which protects and delivers our website.

We may also share information when the law requires it, to protect the safety of our students and staff, or in connection with a merger or sale of our business, in which case this policy continues to apply. Anything else needs your consent.

Our classes are for children and teens, so we take extra care. We follow the Children's Online Privacy Protection Act (COPPA) and similar laws:

• We ask a parent or guardian to book classes, manage the account and give consent for their child to take part.
• We collect only the information we need to teach and to keep parents informed.
• Classes take place in Codinzy's own online classroom with your child's tutor.
• Parents can review their child's information, ask us to correct or delete it, and withdraw consent at any time.

If you believe a child has given us personal information without a parent's consent, email privacy@codinzy.com and we will delete it.

We use technical and organisational measures to protect personal information against unauthorised access, loss or misuse, including:

• encryption of all data sent between your browser and our servers (HTTPS);
• sign-in through secure, HttpOnly cookies, one-time codes and extra verification for staff accounts;
• access to student information limited to the staff and tutors who need it;
• regular security reviews and updates.

No system is perfectly secure, but we work to protect your information and will tell you if a breach affects you, as the law requires.

• Essential: keep you signed in, keep your support chat connected and protect sign-in forms from abuse. The website does not work properly without them.
• Attribution: remember which ad or link brought you to us while you browse, so a trial booking is credited correctly. This is kept in your browser's session storage and cleared when you close the tab.
• Analytics and advertising: Google Analytics and the Meta Pixel measure visits and the results of our ads. They are not used inside the live classroom.

You can block or delete cookies in your browser settings. Blocking essential cookies will stop you signing in.

We keep personal information for as long as your account is active and as long as we need it to provide our services, keep billing and tax records, resolve disputes and enforce our agreements. When we no longer need it, we delete or anonymise it. You can ask us to delete your account and your child's information sooner (see section 9).

Depending on where you live, you may have the right to:

• access the personal information we hold about you or your child;
• correct information that is inaccurate;
• delete your information;
• receive a copy of your information in a portable format;
• object to or restrict some uses, and withdraw consent;
• stop marketing messages at any time (service messages about your classes continue while you are enrolled).

To use any of these rights, email privacy@codinzy.com from the email address or phone number on the account. We may ask you to confirm your identity before we act.

Codinzy teaches families around the world, and our providers operate in several countries, so your information may be processed outside your own country, including in the United States and the European Union. We use providers that protect information to the standard this policy describes.

We may update this policy from time to time. We will tell you about material changes by posting the new policy on this page and updating the "last updated" date.

Privacy questions and requests: privacy@codinzy.com. General support: support@codinzy.com or +1 531 216 8595. Post: Codinzy LLC, 30 N Gould St, Suite R, Sheridan, WY 82801, United States. See also our terms and conditions.